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News and updates for Synergy/DE Developers :: October 19, 2010 | |||||||||||
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SPC 2010: “Overall exciting and very valuable.” These were just a couple of the testimonials from attendees at the recent Synergex Partner Conference in Sacramento. At the SPC, Synergy developers participated in hands-on exercises and multiple networking opportunities, and attended technical sessions and demos where they learned how to increase productivity and extend their applications. The conference featured the security, performance, and productivity-enhancing features in Synergy/DE 9.3, as well as the upcoming native Microsoft .NET support and Visual Studio integration in Synergy/DE 9.5. Where in the World is Synergy/DE? Selling heaters – with the help of TV personalities Bob Vila and Richard Karn Home improvement icons Bob Vila and Richard Karn use EdenPURE portable heaters in their homes – and love them so much that they are the current spokesmen for the product. The connection to Synergy/DE? EdenPURE heaters are produced by Synergex customer Suarez Corporation Industries, a worldwide leader in the direct marketing of hundreds of diversified products. Suarez uses Synergy/DE-based applications to run almost every aspect of its company – from purchasing and order processing to campaign analysis and list management. They recently upgraded to Synergy/DE 9.3 in order to take advantage of the new encryption features that enable them to comply with PCI (Payment Card Industry) requirements. These requirements were established by credit card companies to protect cardholders’ information from hackers and thieves, and failure to comply with them can result in a company losing its ability to accept credit cards as a means of payment. “Losing this ability would basically kill our business,” states Michael A. Schumacher, IT Director at Suarez. “So we were very anxious to take advantage of this functionality in Synergy/DE 9.3.” The upgrade from 8.3 to 9.3 was seamless. “Literally, we started the upgrade at 1:00 PM on a Friday and were finished by 6:00 that night,” adds Schumacher. “Now our applications can encrypt credit card data and we are in full compliance with the PCI requirements.” Sales were boosted even higher by the addition recently of home improvement icons Bob Vila and Richard Karn as spokesmen for the EdenPURE product. “These guys are trusted fixtures in the home improvement arena and their endorsement of our product has helped sales to skyrocket,” states Schumacher. Watch a video of Bob and Richard in action at http://tinyurl.com/329fh9z, and learn more about Synergy/DE support for encryption at http://synergyde.com/services/education/product_video.aspx?video=encryption. Synergy/DE Tech Tip xfODBC error: INTERNAL:ZEXMAIN:Multi RID overflow Question The following SQL statement returns the error "[TOD][ODBC][GENESIS]INTERNAL:ZEXMAIN:Multi RID overflow": What could be causing this? Answer This error indicates that MERGESIZE is set to a value that is too small for the query. MERGESIZE optimizes SQL statements that have one or more OR clauses and can be increased by using SET OPTION MERGESIZE or the "Max number of rows" field in the xfODBC Setup window (the window that enables you to add and configure xfODBC DSNs). For more information, see the SET OPTION command information in the xfODBC User's Guide, and note that you can find this error in the xfODBC User's Guide by searching the Synergy/DE online manuals for "Multi RID overflow".
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Platform News Windows
Announcing the Q3 Support Survey Winner Is it you? If you’re Gary Surma from MDI Achieve it is! Gary is the winner of the Q3 Developer Support Survey contest and the recipient of a $100 American Express gift card! MDI Achieve is the leading provider of software to the eldercare industry, serving more than 7,500 clients. Their Synergy/DE-based ULTRACare product integrates marketing, admissions, billing, and clinical applications for all levels of care. Want a chance to win? Let us know what you think! Customer satisfaction with our Developer Support is monitored and enhanced through the distribution of satisfaction surveys upon the closing of each support case. Each quarter, we choose a winner by randomly selecting the name of a customer who has completed a survey after working with Developer Support. So, next time you call on us for support, let us know how we did, and you could win $100 just for giving us your feedback. Thanks to everyone who completed a Developer Support survey in Q3, and we look forward to hearing from you again. If you do not currently have Synergy/DE Developer Support, contact your Synergy/DE account manager for more information. |
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