Synergy/DE Licensing

On Windows and Unix, Synergy/DE products are licensed by installing product keys. On Windows, product keys may be installed locally (stand-alone) or on a network (shared) machine. Local or network licensing is specified during installation; see Choosing local or network licensing (Windows). On all Unix systems, all connected users can share product keys. On Linux there is the option of forwarding license requests to a Windows license server; see Using Linux license forwarding for details. (On OpenVMS, Synergy/DE uses the OpenVMS License Management Utility to install license PAKs. See Synergex KnowledgeBase article 0883 and your OpenVMS documentation for more information.)

During installation, you will enter the unique licensee name that you provided to Synergex when you ordered products, and then a registration string based on that name will be generated on the machine. By applying an install code (a temporary, 4-character code that Synergex emails to you after you place an order), you transmit this registration string to Synergex. (See Applying an install code.) The registration string is then used to generate product keys for the Synergy/DE products you ordered. Once the product keys are installed on your machine, your products are licensed.

In Synergy/DE 11, Synergex introduced REV11 licensing, which enables the automatic delivery and installation of product keys. With REV11 licensing, License Manager on your machine automatically syncs with the Synergy License Web Service to obtain license data for your system. After your product keys are installed, License Manager continues polling on a set schedule to check for license changes. Internet access is required to take advantage of automatic product key delivery; see Licensing Synergy/DE products. (If you are installing Synergy/DE on a system without internet access, see Licensing Synergy/DE products on a system without internet access.) For additional information on the features of REV11 licensing, see the Licensing FAQ.

REV11 licensing is installed with Synergy/DE 11 and higher. It’s also available as a licensing upgrade package that can be installed on systems running Synergy/DE 10.1.1 through 10.3.3 on currently supported platforms.

You can manage your Synergy/DE licenses in the Licenses area of the Synergex Resource Center. (A Resource Center account with license admin access is required.) The Licenses website enables you to

view details for all the licenses for your company, including the license number, licensee name, OS, registration string, products, and polling data.
generate install codes.
generate product keys (in the event that a Synergy key file is needed).

Licensing terminology and components

Licensing FAQ

Licensing Synergy/DE products

Choosing local or network licensing (Windows)

Using Linux license forwarding

Obtaining an install code

Applying an install code

Changing the licensee name

Modifying license configurations (Windows)

Viewing your product license agreement

Understanding runtime licensing messages

Displaying contact information